Case: Odoo AI order processing agent
Hurja is a software company that delivers on its word. Our team of more than twenty passionate professionals develops AI-enhanced software, mobile apps, and web applications with uncompromising expertise and a solution-oriented mindset.
An AI agent that makes manual order processing history
Companies process a huge number of orders via email every day. Traditionally, these have required manual entry into the ERP system, a time-consuming and error-prone task. At Hurja, we set out to tackle this challenge with an AI order processing agent.
We have built our own AI sandbox, a demo environment where we test practical applications of AI in different business processes. One of the solutions we have created is an AI order processing agent that automatically processes email orders directly into the Odoo ERP system.
From email to Odoo order in seconds
An order can arrive in many different formats, for example as text in the body of an email, as a PDF, docx, or excel file, or even as an image attachment. AI agents can read these varied inputs and normalize the data into a consistent format before passing it on. This means orders are handled quickly and reliably, no matter what form the original information takes.
Workflow of the Odoo AI order processing agent
When an order email arrives, the agent takes over. Its workflow has been designed to follow a precise and repeatable process that ensures data is transferred to the system reliably.:
1. Reading incoming emails
The agent automatically checks for new orders.
2. Order data recognition
The GPT-5 AI model analyzes the message and extracts key details such as product codes and customer information. The model compares the incoming order against product data stored in Odoo to find the correct items.
3. Preview in the interface
The extracted data is presented to the user in an easy-to-review format. With one click, the user approves the order without any manual typing.
4. ERP integration
Once approved, the data is transferred directly into Odoo, where the order handling process continues.
AI transforms order handling from a multi-step manual task into a one-click process.
The technology under the hood
The strength of the solution lies not only in the AI itself but also in how the different technologies have been combined into a seamless whole.
GPT-5
GPT-5 is an advanced AI model that understands both natural language and code.
It can interpret a wide variety of email formats and identify the relevant content, even when suppliers structure their orders differently.
AI sandbox
AI sandbox is the environment we have built for developing and testing AI solutions.
It enables us to connect email, AI, and Odoo into a cohesive workflow.
Odoo
Odoo is an open-source ERP that adapts to many types of processes and business environments.
The agent transfers approved order data directly into its sales module.
This technical combination ensures the agent is not tied to a single use case but can be extended and adapted with agility.
Where else can AI agents be applied?
The Odoo AI order processing agent is a concrete example, but the same principles apply widely to other scenarios. With AI agents, organizations can:
- Automate order handling in other ERP systems
- Process customer service requests received via email
- Update CRM records automatically
- Synchronize inventory balances from multiple sources
This flexibility makes AI agents suitable for many industries – from manufacturing to service businesses.
Towards more efficient business with AI
When talking about AI, it is easy to focus only on the technology. The real value, however, comes from how it changes daily work. The Odoo AI order processing agent delivers tangible benefits that show up in both efficiency and customer experience.
The agent accelerates the order process dramatically, reducing handling time from several minutes to just seconds. At the same time, it minimizes errors typically caused by manual entry.
This means fewer complaints and less corrective work. Freed-up time can instead be spent on customer service, sales, or other tasks that add more value to the business.
The key benefits
- Faster order handling: from email to ERP in seconds
- Error reduction: fewer human mistakes caused by manual work
- Better use of resources: employees can focus on higher-value tasks
- Improved customer experience: faster, more reliable order processing
- Scalability: works equally well with small and large order volumes
The Odoo AI order processing agent is just one example of how AI and automation can streamline business processes. Our solution shows how a relatively small investment can lead to significant savings and improvements in daily operations.
At Hurja, we build AI agents tailored to each client’s needs and environment. Whether it is order handling, customer service, or data management, our custom AI agents make work smoother and more reliable.
Shall we explore how AI could make your processes more efficient?
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